Current service status
The website currently supports business enquiry preparation and contact links. A configured HighLevel form or calendar loads only after the visitor allows it. No website AI chat, voice agent, or automated SMS program is connected in this release. Calling the published number does not establish that it is assigned to an AI system.
Business replies and email
Contacting Ventana permits a response to the matter you raise; it does not enroll you in automated promotional messages. For unwanted optional marketing, use the unsubscribe facility in the message or email Sales@Ventana.Bio with the subject Unsubscribe. Essential responses about an existing transaction or safety issue may be handled separately.
Proposed optional SMS program
Before launch, the sender identity, specific messaging purposes, consent records, delivery number, and opt-out handling must be approved and tested. Transaction-related texts and promotional texts require separate, optional choices; neither should be a condition of making an enquiry or purchase.
For an activated and opted-in program, messages would be limited to the purposes disclosed at sign-up, such as a requested appointment or order update. Frequency depends on that interaction; mobile-plan charges can apply. Reply STOP to the sending number to withdraw from that program, or HELP for support. A confirmation of withdrawal may follow. Carrier delivery can be delayed or fail.
These proposed terms do not activate texting or certify carrier approval. Do not send health records, prescriptions, or sensitive patient information by this route. Product-related messaging, especially concerning prescriptions or peptides, needs a separate carrier-policy review before activation.
Before an AI service is introduced
An automated assistant must identify itself before collecting information. Its role should be limited to product navigation, approved factual FAQs, business lead routing, and appointment requests. It must offer a human contact route and decline diagnosis, dosing, prescribing, unsupported product claims, and promises of insurance payment.
Any recording, transcription, AI processing, vendor retention, and use of conversation data must be disclosed in the actual channel before collection. A recording or outbound-call consent process must be reviewed for the applicable jurisdictions. These capabilities remain inactive until configured and tested.
Human contact
Contact Sales@Ventana.Bio or call 520.399.5671 for business assistance. Do not rely on a future automated response as order acceptance, clinical advice, regulatory confirmation, or emergency support.